Regency Fincorp Limited (“RFL”)
KYC and AML Policy (“KYC & AML”)
ADOPTED BY THE BOARD OF DIRECTORS ON 28Th April 2025
1. PREAMBLE
The Reserve Bank of India has issued comprehensive guidelines on Know Your Customer (KYC) norms and Anti-Money Laundering (AML) standards and has advised all NBFCs to ensure that a proper policy framework on
KYC and AML measures be formulated and put in place with the approval of the Board. The objective of RBI guidelines is to prevent NBFCs being used, intentionally or unintentionally by criminal elements for money laundering activities. The
guidelines also mandate making reasonable efforts to determine theidentity and beneficial ownership of accounts, source of funds, the natureof customer’s business, reasonableness of operations in the account in
relation to the customer’s business, etc. which in turn helps the Company to manage its risks prudently. Accordingly, the main objective of this policy is to enable the Company to have positive identification of its customers.
Accordingly, in compliance with the guidelines issued by RBI from time to time, the following KYC & AML policy updated on 10th May 2021 by notification DOR.AML.REC.No.15/14.01.001/2021-22 of RBI
This policy is applicable to all categories of products and services offered.
by the Company.
2. SCOPE AND APPLICATION OF THE POLICY
The scope of this policy is:
To lay down explicit criteria for acceptance of customers.
To establish procedures to identify of individuals/non-individuals for
opening of account.
To establish processes and procedures to monitor high value REGENCY FINCORP LIMITED/KYC&AML 3 transactions and/or transactions of suspicious nature in accounts.
To develop measures for conducting due diligence in respect of customers and reporting of such transactions. To fulfil the scope, the following four key elements will be incorporated into our policy:
PART: A- CUSTOMER ACCEPTANCE POLICY
PART: B- CUSTOMER IDENTIFICATION PROCEDURES
PART: C-MONITORING OF TRANSACTIONS
PART: D- RISK MANAGEMENT
REGENCY FINCORP LIMITED/KYC&AML 4 | Page
PART: A- CUSTOMER ACCEPTANCE POLICY
1. Definition
a. Customer
(I) A person or entity that maintains an account and/or has a business relationship with the Company
(II) One on whose behalf the account is maintained (i.e. the beneficial owner)
(III) Beneficiaries of transactions conducted by professional intermediaries such as Stock Brokers
(IV) Chartered Accountants, Solicitors etc. as permitted under the law,
(V) Any other person or entity connected with a financial transaction which can pose significant reputation or other risks to the Company, say a wire transfer or issue of high value demand draft as a single
transaction.
b. Person
A “Person” shall have the meaning as defined under KYC policy of RBI
(and any amendment from time to time by RBI) which at present is as
follows:
‘Person’ shall include:
a. an Individual;
b. a Hindu Undivided Family;
c. a Company;
d. a Trust
e. a Firm;
f. an association of persons or a body of individuals, whether
incorporated or not;
g. every artificial juridical person, not falling within any one of the
above person (a to e);
h. any agency, office or branch owned or controlled by any one
of the above persons (a to f)
3. GUIDELINES FOR ACCEPTING CUSTOMERS
Following norms and procedures will be followed by the Company in relation to its customers who approach the Company for availing financial facilities. While taking decision to grant any one or more facilities to
customers as well as during the continuation of any loan account of the customer, the following norms will be adhered to by the Company:
i. No loan account will be opened, and / or money will be disbursed in a name which is anonymous or fictitious or appears to be a name borrowed only for opening the loan account i.e. Benami Account. The
Company shall insist on sufficient proof about the identity of the customer to ensure his physical and legal existence at the time of accepting the application form from any customer.
ii. Circumstances, in which a customer is permitted to act on behalf of another person /entity, shall be clearly spelt out in conformity with the established law and practices, as there could be occasions when an
account is operated by a mandate holder or where an account may be opened by intermediary in a fiduciary capacity.
iii. The Company shall not open any account or give / sanction any loan close an existing account where the Company is unable to apply appropriate due diligence measures arising due to any of the following
circumstances:
v. The Risk Team shall, at the time of approving a financial transaction/activity, or executing any transaction, verify the record of identity, signature proof and proof of current address or addressesincluding permanent address of the customer. For co-lending loans,
this shall be verified by the NBFC partner. The Company shall however maintain a repository of KYC documents of borrowers under the colending programme as well.
4. RISK LEVEL CATEGORIZATION
i. The Company shall categorize its customers based on the risk perceived by the Company. The levels of categorization would be Low Risk, Medium Risk and High Risk. The risk categorization would be a function of the industry
the borrower operates in, the geography in which the borrower operates, the shareholding pattern of the entity etc.
ii. The profile of new customers will be prepared on risk categorization basis.
Such profile will contain the following information about the new
customers:
Customer’s Identity
Social/Legal and financial status of the customer
Nature of the business activity
Information about the business of the customer’s clients and their
locations
iii. There will be level-wise categorization of customers i.e. Level-I, Level-II and Level-III. Such levels will be decided based on risk element involved in each case which will be determined by considering the following
information submitted by the customer:
Nature of business of the Customer and of his Clients
Work place of Customers and of his Clients
Country of Origin
Source of funds
Volume of business six-monthly / annual turn-over
Social/Legal and financial status
Quantum and tenure of facility applied for and proposed schedule for repayment of loan
v. For risk categorization, individual (other than High Net Worth) and entities
whose sources of wealth can be easily identified and transactions in whose
accounts by and large confirm to the known profile, may be categorized
as low risk or Level-I category. Normally Level-I customers would be
Well governed corporates
Salaried employees having definite and well-defined salary structure,
Employees of Government Departments or Government owned companies,
Statutory bodies,
Self-employed individuals, however with regular income and good credit behaviour
vi. Cases where the Company is likely to incur higher than average risk will be categorized as medium or high-risk customers and will be placed in medium or high risk category i.e. Level-II or Level-III category. While placing the customers in the above categories, the Company will give
due consideration to the following aspects:
Customer’s background,
Country of his origin,
Nature and location of his business activities,
Sources of funds and profile of customer’s clients etc.
In such cases, the Company will apply higher due diligence measures keeping
in view the risk level.
vii. Special care and diligence will be taken and exercised in respect of those customers who happen to be high profile and/or Politically Exposed Persons (“PEP”) within or outside country. Such persons will include:
Foreign Delegates or those working in Foreign High commissions or Embassies,
Senior Politicians,
Senior Judicial Officers,
Senior Military Officers,
Senior Executives of State Owned Corporations and
Officials of important and leading political parties (as explained in
“Annexure2”). About the accounts of PEPs, in the event of an existing customer or the beneficial owner of an existing account subsequently becoming PEP, the Company shall obtain Credit Committee approval in such cases to continue
the business relationship with such person, and undertake enhanced monitoring.
viii. The extent of due diligence requirement will vary from case to case as the same will depend upon risk perceived by the Company while granting credit facilities to customers.
For the purpose of preparing customer profile only such relevant information from the customers will be sought based on which the
Company can easily decide about the risk category in which the
customers are to be placed. Ordinarily, the customer profile maintained by the Company will be kept confidential except for cases where the customer himself allows and/or gives consent for the use of the information
given in customer profile / application form for offering other products / services of other companies / entities belonging to the Company’s group
or any other legal entity with whom the Company is having any business tie-ups. However, while taking any such permission or consent of the
customer for using his above referred information provided to the Company, it will be ensured that such permission / consent of the customer is unambiguous and explicit.
ix. Cases in which the risk level is higher will require intensive due diligence exercise. Such cases will include those where the sources of funds to be used for business operations or sources to repay the loan to the Company
are not clearly disclosed or cannot be ascertained from the financial statements submitted by the customer to the Company. Besides above,
some of such customers in whose cases the Company will require higher due diligence measures, especially those for whom the source of funds is not clear, are mentioned below:
NRI Customers
Trusts (except trusts appropriately set up under a specific regulation)
Societies
Charitable Institutions
NGOs and other organizations receiving donations from within or outside the country
Partnership firms with sleeping partners
Family owned companies
Persons with dubious or notorious reputation as per the information available from different sources like media, newspapers etc
Companies having close family shareholding or beneficial ownership
Politically exposed persons (PEPs) of foreign origin means individuals who are or have been entrusted with prominent public functions in a foreign country, e.g. Heads of States or of Governments, Senior
Politicians, Senior Government, important political officials
High net worth individuals
Non-face to face customers
5. DUE DILIGENCE OF BUSINESS PARTNERS
The following due diligence must also be performed on prospective Business Partners.
A) Verify Identity:
i. Obtain and file legible copies of corporate formation and registration documents or public company prospectuses and governmentfilings.
ii. PAN card of the Directors etc.
iii. Wherever possible (in the case of privately owned entities), arrange for recommendation from legal counsel to the company.
iv. Wherever possible (in the case of privately owned entities), obtain
from appropriate government entity confirmation of due
incorporation and existence of the corporation.
B) Verify Source of Income:
i. Research for the Company details in available news or business databases and obtain all corporate earnings information available. The Company shall maintain files on each Business Partner with copies
of all data obtained and memorialize in writing all the verification efforts.
These files may be maintained electronically and should be accessible quickly when needed.
DUE DILIGENCE ON EMPLOYEES
The Company shall perform the following Due Diligence on Prospective Employees prior to their date of joining
A) Verify Identity:
i. Obtain originals of and file legible copies of identification documents that contain photographs of the individual. Acceptable examples include:
o Passports (obtain all nationalities an individual may have)
o PAN card
o Driver’s license
o UID or Physical Aadhaar card/letter or e-Aadhaar letter
B) Verify Domicile of Residence:
i. Example: Obtain copies of utility bill receipts or other form of
objective verification of Residence, UID or Physical Aadhaar
card/letter or e-Aadhaar letter (if the address provided by the
customer is the same on the document submitted for identity proof)
C) Verify the previous year’s Employment Record:
i. Obtain and call the previous employer to check the credentials of the
prospective employee
ii. Check and verify the address of employee
D) Check References:
i. Obtain 2 or more professional employment references from the prospective employee.
ii. The prospective manager of the employee, or, the Human Resources department, must personally converse with the prospect’s references The Company shall maintain files for each employee hired
together with copies of all data obtained. These files may be maintained in electronic or physical form and should be accessible quickly when needed.
Further these files will be classified as confidential data and details contained therein shall not be divulged for cross selling or any other purpose.
6. PURPOSEFUL IMPLEMENTATION
The purpose of adopting the above measures and norms while taking decisions on the issue of customer acceptance is twofold. Firstly, the Company should not suffer financially at later stage due to lack of proper
due diligence exercise and lack of information which is the exclusivepossession of the customers. Secondly, to curb and prevent any such practice by the customers which
is aimed to achieve unlawful objectives or any other practice by which the financial institutions can be used to perpetuate any criminal or unlawful activities. However, at the same time, this policy does not aim or
intend to deny the benefit of financial services to those who genuinely need such services / facilities due to real lack of their own sufficientfinancial resources.
PART: B- CUSTOMER IDENTIFICATION PROCEDURES
1. CUSTOMER IDENTIFICATION PROCEDURE (CIP)
Customer identification means identifying the customer and verifying his / her identity by using reliable, independent source documents, data or information. The Company needs to obtain sufficient information
necessary to establish, to their satisfaction, the identity of each new customer, whether regular or occasional and the purpose of the intended
nature of relationship. Being risk perception, the nature of information / documents required would also depend on the type of the customer (individual, corporate etc.)
2. NEED FOR PHOTOGRAPHS
In case of change in the authorized signatories, photograph of the new signatory should be obtained duly countersigned by the competent authorities of the concerned institution / organization;
Where the account is operated by the letters of Authority or Power of Attorney Holder, photograph of the authority holder should be
obtained duly attested by the Borrower / Depositor.
3. PROOF OF CUSTOMERS’ ADDRESS
A detailed list of the features to be verified and documents that may be obtained from the Customers are given in “Annexure-1” of this policy document. A Photostat copy of the proofs mentioned in “Annexure-1”
should be filed along with the loan application. In case of need, the Company Manager can depute an official to visit the account holder / loan applicant at the given address to satisfy about the genuineness of
the address.
4. PROVISIONS UNDER PMLA
As per the provisions of Rule 9 of the Prevention of Money Laundering (Maintenance of Records of the Nature and Value of Transactions, The Procedure and Manner of Maintaining and Time for Furnishing Information
and Verification and Maintenance of Records of the Identity of the Clients of the Banking Companies, Financial Institutions and Intermediaries) Rules, 2005 (hereinafter referred to as PML Rules), the Company shall:
5. At the time of commencement of an account-based relationship, identify its clients, verify their identity and obtain information on the purpose and intended nature of the business relationship and
6. In all other cases, verify identify while carrying out:
a. Transaction of an amount equal to or exceeding rupees fifty thousand, whether conducted as a single transaction or several
transactions that appear to be connected,
b. Any international money transfer operations. In terms of proviso to rule 9 of the PML Rules, the relaxation, in verifying the identity of the client within a reasonable time after opening the account /
execution of the transaction, stands withdrawn. Abiding by the provisions of Rule 9, the Company shall identify the beneficial
owner and take all reasonable steps to verify his identity. The said Rule also require that the Company should exercise ongoing due diligence with respect to the business relationship with every client and closely examine the
transactions to ensure that they are consistent with their knowledge of the customer, his business and risk profile. Customer identification requirements keeping in view the provisions of the
said rule are given in “Annexure-2” for guidance of the Company.
PART:C-MONITORING OF TRANSACTIONS
1. MONITORING OF TRANSACTIONS AND MAINTENANCE OF RECORDS OF TRANSACTIONS
It is equally essential for the Company to have a clear knowledge and understanding about the normal working pattern and activity of the customer so that the Company can identify all such unusual transactions
which would fall outside the normal transactions of the customer. To achieve this purpose, ongoing monitoring is necessary. The extent of such
monitoring will depend upon the level of risk involved in a particular account. Any transaction or activity of the customer which gives rise to suspicion will be given special attention. Such monitoring is important to keep a check on any
act or omission of the customer which may amount to money laundering orsupport any act relating to use of finance for criminal activities.
2. SUSPICIOUS TRANSACTION REPORT (STR)
A suspicious transaction is one for which there are reasonable grounds to suspect that the transaction is related to a money laundering offence or a
terrorist activity financing offence. A suspicious transaction can include one that was attempted. Throughout this guideline, any mention of a
“transaction” includes one that is either completed or attempted.
“Reasonable grounds to suspect” is determined by what is reasonable in the circumstances, including normal business practices and systems within the
industry.There is no monetary threshold for making a report on a suspicious transaction. A suspicious transaction may involve several factors that may on their own
seem insignificant, but together may raise suspicion that the transaction is related to the commission or attempted commission ofa money laundering offence, a terrorist activity financing offence, or both.
The context in which the transaction occurs or is attempted is a significant factor in assessing suspicion. An assessment of suspicion should be based on a reasonable evaluation of
relevant factors, including the knowledge of the customer’s business, financial history, background and
behaviour. An illustrative (but not exhaustive) list of suspicious transactions in housing /builder / project loans is
furnished in “Annexure-11”.
3. RESPONSIBILITY:
The Compliance Team in co-ordination with the Institutional Business Team should review the STR Reports generated by the AML system and finalize the transactions to be reported as STR. The Compliance Team is responsible for reporting the same to FIU-IND. The AML software has been implemented to
monitor suspicious transactions based on criteria defined in the software at a defined frequency. The following activities will be undertaken in the process of reporting suspicious transactions:
4. Monitoring of large value and exceptional transactions based on alerts defined
5. Liaison with Institutional Business Teams for responses / clarifications on STR alerts
6. Escalation of suspicious transactions to respective business heads / product heads
7. Filing Cash Transaction Report (CTR) with the FIU by 15th of subsequent month
8. Filing Suspicious Transaction Report (STR) with FIU by 15th of subsequent
month from date of establishing of suspicious transaction as per the FIU format in both electronic and manual form
9. Scrutinizing sample of customer data against UNSCR and other negative lists as issued by NHB/ other Regulatory / Statutory entities from time-to-time and escalating the same to Business Heads.
10. CASH TRANSACTION REPORTS (CTR)
All individual cash transactions in an account during a calendar month, where either debits or credit summation, computed separately, exceeding Rupees Ten Lakhs or its equivalent in foreign currency, during
the month should be reported to FIU-IND. However, while filing CTR, details of individual cash transactions below Rupees Fifty Thousand may not be
indicated.The Principal Officer should ensure submission of CTR for every month toFIU-IND before 15th of the succeeding month. CTR should contain only the
transactions carried out by the Company on behalf of theirclients/customers excluding transactions between the internal accounts
of the Company.
11. COUNTERFEIT CURRENCY REPORT (CCR)
A separate Counterfeit Currency Report should be filed for each incident of detection of Counterfeit Indian currency. If the detected counterfeit currency notes can be segregated on the basis of tendering person, a
separate CCR should be filed for each such incident. These transactions should be reported to Director, Financial Intelligence Unit, India by notlater than the 15th of the succeeding month from the date of occurrence
of such transactions. All branches of the Company have been provided with machines for detection of fake notes. In the event any fake or counterfeit note is
detected by branch staff, despite taking all precautions; then it must be noted in a cash register separately. Reporting of the case with full
details like name of customer, amount, denomination, date - must be reported by branch manager to Compliance Department at HO with
copy to National Head- Branch Business and Zonal Head. Compliance to collate all the data and report to NHB / RBI under PMLA, as
mentioned above.
12. MONITORING & REPORTING OF TRANSACTIONS
The Company will keep a continuous vigil, if any of the following acts or events is noticed in relation to the customer's approach or behaviour while
dealing with the Company:
1. Reluctance of the customer to provide confirmation regarding his
identity
2. Loan money is used for the purpose other than the one mentioned
in the sanction letter form and the real purpose is not disclosed to the
Company
3. Customer forecloses the loan prior to the stated maturity
4. Customer suddenly pays a substantial amount towards partial repayment of
the loan
5. Customer defaults regularly and then pays substantial cash at periodical intervals i.e. once in six months.
The Company shall pay special attention to all complex, high-risk, unusually large transactions and all unusual or suspicious patterns which have no apparent economic or visible lawful purpose.
The Company may prescribe threshold limits for a particular category of accounts and pay close attention to the transactions that exceed the
prescribed threshold limits. Keeping this in view, the Company shall pay particular attention to the cash transactions which exceed the limits of Rs. 10
lakhs, either per transaction or credit and debit summation in a single month. This would include transaction where the customer by way repayment of loan, whether in part or full, deposit Rs. 10 lakhs and above in cash. Such
transactions shall be reported to the Risk Department and the Principal Officer appointed as per this policy. In such cases, the Company shall keep a close
and careful watch on the subsequent mode of payments adopted by such
Transactions that involve large amounts of cash inconsistent with the normal and expected activity of the customer shall attract special attention of the Company. Very high account turnover inconsistent with the size of the
balance maintained may indicate that funds are being ‘washed’ through that account. Company shall ensure that proper record of all transactions
and cash transactions (deposits and withdrawals) of Rs.10 lakhs and above in the accounts is preserved and maintained as required under the PMLA.
The Company shall introduce a system of maintaining proper record of the
following transactions:
All cash transactions of the value of more than rupees Ten lakhs to its
equivalent in foreign currency;
All series of cash transactions integrally connected to each other which
have been valued below rupees Ten lakhs or its equivalent in foreign currency where such series of transactions have taken place within
a month and the aggregate value of such transactions exceeds rupees Ten lakhs;
All transactions involving receipts by non-profit organizations of rupees ten lakhs or its equivalent in foreign currency;
All suspicious transactions, where forged or counterfeit currency notes or bank notes have been used as genuine and where any forgery of valuable security or a document has taken place facilitating the
transactions;
All suspicious transactions whether or not made in cash and by way of as mentioned in the Rules.
The Company shall ensure that it continues to maintain proper record of all cash transactions (deposits and withdrawals) of Rs. 10 lakhs and above. The
internal monitoring system shall have an inbuilt procedure for reporting of such transactions and those of suspicious nature whether made in cash or otherwise, to controlling / head office on a fortnightly basis.
The records shall be preserved in the following manner:
i) The nature of transactions
ii) The amount of the transaction and the currency in which it was
denominated
iii) The date on which the transaction was conducted
iv) The parties to the transaction
The information in respect of the transactions referred to in clauses I, II and III referred above will be submitted to the Director - FIU every month by the 15thday of the succeeding month.
The information in respect of the transactions referred to in clause IV referred above will be furnished promptly to the Director - FIU in writing, or by fax or by
electronic mail not later than seven working days from the date of occurrence of such transaction.
The information in respect of the transactions referred to in clause V referred above will be furnished promptly by the Director - FIU in writing, or by fax or
by electronic mail not later than seven working days on being satisfied that transaction is suspicious.
Strict confidentiality will be maintained by the Company and its employees of the fact of furnishing / reporting details of such suspicious transactions.
As advised by the FIU-IND, New Delhi; the Company will not be required to submit 'NIL' reports in case there are no Cash / Suspicious Transactions, during
a particular period. The formats for reporting the requisite information in respect of cash transactions and suspicious transactions are enclosed (“Annexure 3 to 10”).
An illustrative (but not exhaustive) list of suspicious transactions in housing / builder / project loans is furnished in “Annexure-11”.
The required information will be furnished by the Company directly to the FIUIND, through the designated Principal Officer. High risk accounts shall be subjected to intensified monitoring. The Company shall set key indicators for such high risk accounts, taking note of the
background of the customer, which will include country of origin, source of funds, the type of transactions involved (like accounts having unusual
transactions, inconsistent turnover, etc) and other risk factors. Additionally, the Company shall put in place a system of periodical review of risk categorization of accounts and the need for applying enhanced due diligence measures
basis the revised risk categories.
In addition to the Ordinary Monitoring Standards, any high-risk accounts
should also receive the following monitoring:
Conduct periodic (at least quarterly) reviews of all medium to high-risk
accounts
Create additional reports designed to monitor all transactions in an
account to detect patterns of potential illegal activities
Follow up on any expectations detected from the monitoring reports by
contacting the account owner personally to inquire about the unusual activity detected and regularly report status of account inquiries to Compliance Officer.
PART: D- RISK MANAGEMENT
1. RISK MANAGEMENT
I. For effective implementation of KYC policy there will be a proper coordination, communication and understanding amongst all the departments
of the Company. The Board of Directors shall ensure that an effective KYC program is put in place by establishing proper procedures and ensuring their
effective implementation. Heads of all the Departments will ensure that the respective responsibilities in relation to KYC policy are properly understood, given proper attention and appreciated and discharged with utmost care
and attention by all the employees of the Company.
II. The Risk department of the Company will carry out quarterly checks to find
out as to whether all features of KYC policy are being followed and adhered
to by all the Departments concerned. The Risk Department shall sign off on the KYC documents for corporate entities, before every disbursement. The Company shall also mandatorily include KYC adherence in its internal audit scope every quarter. For co-lending partners, the Company shall carry
out sample quarterly KYC sample audit by independent audit firms to assess
adherence with the KYC norms.
III. Company will take steps to ensure that its internal auditors are made well
versed with this policy that will carry out regular checks about the
compliance of KYC procedures by all the branches of the Company. Any
lapse or short coming observed by the internal auditors will be brought to the
notice of Department Heads concerned. There will be quarterly assessment
to check the compliance level by a committee to be constituted by the
Board.
IV. The Company will conduct at regular intervals training programmes to
impart training to its staff members regarding KYC procedures to ensure
consistent and highest degree of compliance level.
V. The inadequacy or absence of KYC standards can subject the Company
to serious risks especially reputational, operational, legal and concentration
risks.
a. Reputational risk is defined as the risk of loss of confidence in the
integrity of the institution, that adverse publicity regarding the
Company's business practices and associations, whether accurate or
not causes.
b. Operational risk can be defined as the risk of direct and indirect loss
resulting from inadequate or failed internal processes, people and
systems or from external events.
c. Legal risk is the possibility that law suits, adverse judgments or
contracts that turn out to be unenforceable can disrupt or adversely
affect the operations or condition of the Company.
d. Concentration risk although mostly applicable on the assets side of
the balance sheet, may affect the liability as it is also closely associated
REGENCY FINCORP LIMITED/KYC&AML 25 | Page
with funding risk, particularly the risk of early and sudden withdrawal of
funds by large depositors, with potentially damaging consequences for
the liquidity of the Company.
All these risks are interrelated. Any one of them can result in significant
financial cost to the Company and diverts considerable management
time and energy to resolving problems that arise.
POLICY IMPLEMENTATION GUIDELINES
Customer education
For implementing KYC policy, the Company shall have to seek personal andfinancial information from the new and intended customers at the time they
apply for availing the loan facilities. It is likely that any such information, ifasked from the intended customer, may be objected to or questioned by thecustomers. To meet such situation, it is necessary that the customers are
educated and appraised about the sanctity and objectives of KYC procedures so that the customers do not feel hesitant or have any reservation while passing on the information to the
Company. For this purpose, all the staff members with whom the customers will have their first interaction / dealing will be provided special training to answer any query or questions of the customers and satisfy them while seeking certain information in furtherance of KYC Policy. To educate the
customers and win their confidence in this regard, Company may arrange printed materials containing all relevant information regarding KYC Policy
and anti-money laundering measures. Such printed materials will be circulated amongst the customers and in case of any question from any customer, the Company staff will attend the same promptly and provide and
explain reason for seeking any specific information and satisfy the customer
in that regard.
Introduction of new technologies
As part of the KYC and AML Policy, special attention should be paid to any money laundering threats that may arise from new or developing
technologies including on-line transactions that might favour anonymity and adequate measures, if needed, should be taken to prevent their use in
money laundering schemes. The Principal Officer should ensure to submit CTR for every month to FIU-IND within the prescribed time schedule.
Applicability to branches and subsidiaries outside India
The KYC and AML Policy will also apply to the branches and majority owned subsidiaries of the Company located abroad, if any. When local applicable laws and regulations prohibit implementation of these guidelines, the same
will be brought into the notice of RBI.
KYC policy for existing customers
Although this KYC Policy will apply and govern all the new and prospective customers; some of the KYC procedures laid down in this policy particularly
which deal with Customer Identification, Monitoring of Transactions and Risk Management can be effectively applied to the existing customers and their
loan accounts. While applying such KYC procedures to the existing loan accounts if any unusual pattern is noticed, the same should be brought to
the notice of the Department Heads concerned and the Principal Officer appointed by the Company as per RBI directives.
In case any existing customer does not co-operate in providing the information required as per KYC policy or conducts himself in such mannerwhich gives rise to suspicion about his identity or credentials, such matters will
be brought to the notice of Principal Officer who in turn will make necessary inquiries and if required shall forward the name of such customers to the
authorities concerned for appropriate action. Besides above, in such situationthe Company, for reasons to be recorded, may recall the loan granted to such
customers and take recourse to legal remedy against the customers as well as security furnished by such customers.
APPOINTMENT OF PRINCIPAL OFFICER
To ensure effective implementation of this KYC Policy and a proper coordination and communication between the Company and RBI and other enforcement agencies, the Company shall designate a senior official Principal Officer who will operate from the corporate office of the Company.
The job of the Principal Officer will be to maintain an effective communication and liaison with RBI and other enforcement agencies which
are involved in the fight against money laundering and combating financing of terrorism, and to take appropriate steps in all such matters which are brought to the notice of the Principal Officer by any department of the
Company regard to any suspicious acts or omissions or acts of noncompliance on the part of any customers. The name of the Principal Officer so designated, his designation and address
including changes from time to time, may please be advised to the Director, FUI-IND. Principal Officer shall be located at the Head / Corporate office of the
Company.
MAINTENANCE AND PRESERVATION OF RECORDS
As per the provisions of PMLA, the Company shall maintain records as under:
a) Records of all transactions referred to in clause (a) of Sub-section (1) of
section 12 read with Rule 3 of the PML Rules [referred to in Para 5. Supra] are
required to be maintained for a period of ten years from the date of
transactions between the Clients and the Company.
b) Records of the identity of all clients of the Company are required to be
maintained for a period of ten years from the date of cessation of
transactions between the Clients and the Company.
The Company will ensure that the appropriate steps are taken to evolve a
system for proper maintenance and preservation of information in a manner
(in hard and soft copy) that allows data to be retrieved easily and quickly
whenever required or when requested by the competent authorities.
REGENCY FINCORP LIMITED/KYC&AML 30 | Page
REPORTING TO FINANCIAL INTELLIGENCE UNIT - INDIA
The Principal Officer will report information relating to cash and suspicious
transactions if detected, to the Director, Financial Intelligence Unit-India (FIUIND)
as advised in terms of the PMLA rules, in the prescribed formats as
designed and circulated by RBI at the following address:
Director, FIU-IND,
Financial Intelligence
Unit, India, 6th Floor,
Hotel Samrat,
Chanakyapuri,
New Delhi - 110021
Where the Principal Officer has reason to believe that a single transaction or
series of transactions integrally connected to each other have been valued
below the prescribed value to so to defeat the provisions of PMLA rules, such
officer shall furnish information in respect of such transactions to the Director,
FIU-IND, within the prescribed time.
A copy of all information furnished shall be retained by the Principal Officer
for the purposes of official record.
REGENCY FINCORP LIMITED/KYC&AML 31 | Page
GENERAL
The Company shall ensure that the provisions of PMLA and the Rules framed
thereunder and the Foreign Contribution and Regulation Act, 1976, wherever
applicable, are adhered to strictly.
Where the Company is unable to apply appropriate KYC measures due to
non-furnishing of information and /or non-cooperation by the customer, the
Company may consider closing the account or terminating the business
relationship after issuing due notice to the customer explaining the reasons
for taking such a decision. Such decisions need to be taken at a reasonably
senior level.