Privacy Policy

To avail certain services on our website, users are required to provide certain information during the registration process, namely:

• Your name
• Email address
• Sex
• Age
• PIN code
• Credit card or debit card details
• Medical records and history
• Sexual orientation
• Biometric information
• Password
• Occupation, interests, and similar details

The information supplied by users enables us to improve our website and provide you with a user-friendly experience. All required information is service-dependent, and we may use the aforementioned user information to maintain, protect, and improve our services (including advertising services) and for developing new services.

Such information will not be considered sensitive if it is freely available in the public domain or is furnished under the Right to Information Act, 2005, or any other applicable law.

To improve the responsiveness of our website for our users, we may use "cookies" or similar electronic tools to collect information. Cookies assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are even if we assign a cookie to your computer.

The only personal information a cookie can contain is the information you supply (for example, when you request a personalized service). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process over which we have no control.

Additionally, our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. Your IP address is used to deliver our web pages upon request, tailor our website to your interests, measure website traffic, and inform our advertisers about the geographic locations of our visitors. Your IP address does not personally identify you.

Our Privacy Policy covers the privacy practices for our website only. Our site may provide links to other websites that are beyond our control. We are not responsible for the privacy practices or content of these external sites.

We may share sensitive personal information with third parties without obtaining prior consent from the user under the following limited circumstances:

1. When required or requested by law, any court, or governmental agency/authority for the purpose of identity verification, prevention, detection, investigation (including cyber incidents), or for prosecution and punishment of offenses. Such disclosures are made in good faith and with the belief that they are reasonably necessary for enforcing these Terms and complying with applicable laws and regulations.
2. We may share such information within our group companies or with officers and employees of such group companies for the purpose of processing personal information on our behalf. In such cases, we ensure that these recipients process the information in accordance with our instructions, this Privacy Policy, and appropriate confidentiality and security measures.

We take appropriate security measures to guard against unauthorized access, alteration, disclosure, or destruction of data. These measures include internal reviews of our data collection, storage, and processing practices, along with encryption and physical security measures to protect the systems where we store personal data.

All information collected on our website is securely stored within our controlled database on servers protected by firewalls and password-protected access that is strictly limited. However, while we use commercially acceptable means to protect your Personal Information, no security system is impenetrable and we cannot guarantee absolute security. Similarly, any information you include in postings on discussion areas is accessible to anyone with Internet access.

Redressal Mechanism: Any complaints, abuse, or concerns regarding content, comments, or breaches of these terms should be immediately reported to our designated Grievance Officer. Please send your complaint in writing or via email (signed with an electronic signature) to:

Grievance Officer: Vishal Rai Sharin

We are committed to addressing any issues promptly and ensuring that all concerns are handled in compliance with our privacy practices.